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Post by hillbill on Oct 23, 2016 16:25:24 GMT -5
I mounted a 2.5x17.5 S-tac for a friend who is headed to Colorado Wed eve and on shot number 6 the side focus went out, it will no longer focus, we will see how well they stand behind their product, I told him to insist they overnight him a replacement? we will see how they handle it. makes me nervous about mine now
I was shooting a 300 win mag with 180s but that shouldn't matter.
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Post by dennis on Oct 23, 2016 19:21:34 GMT -5
Wow that is not good.I had a similar thing happen to me with a Nikon,called them sent it overnight to them and had it back within 7 days,I had 1 day to re-sight,but when you need it in 2-3days that is straight bad luck.Whats up with quality control/shock testing?
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Post by Deleted on Oct 24, 2016 16:04:30 GMT -5
I'm sure they'll stand behind the product but over-nighting is another story. Your friend may end up paying for the next day shipping.
“Give me six hours to chop down a tree and I will spend the first four sharpening the axe.”
― Abraham Lincoln
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Post by hillbill on Oct 24, 2016 20:21:25 GMT -5
they shipped him a 6x24 SIII, will be here tomorrow, should work nicely for what he is doing.
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Post by Deleted on Oct 24, 2016 22:49:44 GMT -5
That is good news. Glad they took care of him!!
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Post by hillbill on Nov 3, 2016 3:43:35 GMT -5
well it's a long story but Sightron sent a new S-Tac for replacement for the one that the side focus went out on, all is well.
thanks to Allen in customer service for coming through for us.
I ended up putting my S-Tac on his gun as he was headed to Colorado for a whitetail hunt so they sent me the new scope.
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Post by dennis on Nov 3, 2016 5:59:12 GMT -5
That is good to hear.Glad your friend was able to have his rifle in good working order for his hunt.He is fortunate to have a friend like you to help him along.Also the customer service thing,I'm also glad to hear because I have been contemplating buying an S-Tac myself.
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Post by hillbill on Nov 3, 2016 9:01:12 GMT -5
we will see if the side focus thing was just a one off or related to the whole series but I really like this scope, it's bright with no tunneling on the low end and no fuzzing on the high end. I really like the reticle and the single dot illumination, the 2.5x17.5 would be hard to beat for a long range do all hunting scope.
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Post by Deleted on May 21, 2018 11:16:29 GMT -5
we will see if the side focus thing was just a one off or related to the whole series but I really like this scope, it's bright with no tunneling on the low end and no fuzzing on the high end. I really like the reticle and the single dot illumination, the 2.5x17.5 would be hard to beat for a long range do all hunting scope. How did the scope hold up?? |
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Post by hillbill on May 21, 2018 19:52:00 GMT -5
fine
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